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Solar Industry Checks Startindustry checks mobile

Choosing Your Solar Provider:

How To Buy With Confidence
Looking for a reliable solar provider in Australia? 
Don't fall for common pitfalls like faulty panels or 
unreliable installers. Navigate the maze with our simplified 6-step guide to the best solar installer 
for you.
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01

Is Your Solar Installer

Accredited? Here’s How to Check.

It's more than a label - it's your safeguard for a solar investment that delivers. Choose wisely for long-lasting energy solutions.
Approved Solar retailer
Approved Solar Retailer- Clean Energy Council
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Do they outsource installations to third-party contractors?
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Can they identify and verify these contractors are certified to ensure top-notch installations?
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Do they utilise premium mounting and cabling components for their installations?
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Did their sales tactics feel high-pressure or predatory?
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Were their prices unusually low in 
comparison to the market rate?
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accredited installers
Accredited Solar Installers - Clean Energy Council
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Do they display the Solar Accreditation Australia badge certifying them as an "Accredited Solar Installer" like Yuma Energy?
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Why is this important? 
  • Industry-leading standards in safety and expertise.
  • Continually updated training on technical accuracy and quality.
  • Direct line of accountability from installation to after-sales service.
  • Access to government rebates you won’t get elsewhere.
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02

Have You Verified They Employ 
Multiple Accredited Installers?

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Things have changed. Accreditation now falls under SAA instead of the Clean Energy Council, and the process works differently. The SAA portal doesn’t allow you to search for companies - you can only verify individual electricians.


Ask your provider:
Can they supply SAA accreditation details for all their electricians?
Are these certifications up-to-date and verifiable on the SAA portal?
At the end of the day, reputable companies make this process easy, providing certifications up front. If they can’t, or won’t, it’s a red flag.
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Checked their business history yet? Know who you are dealing with!

Use the ABN lookup website to verify your solar provider’s legitimacy, longevity, and track record. This isn’t just a box to tick - it’s essential intel for an investment that lasts. As you check, ask yourself:

Are They Beating the 4.5-Year Odds?

Most solar companies fold within 4-5 years, leaving customers stranded without support or warranties. Has your provider proven they’re in it for the long haul?

Do They Serve Homes and Big Businesses Too?

A company trusted with both residential and large commercial installations shows experience, stability, and the ability to handle complex projects.

Do They Have Big-Name Contracts?

Are they trusted by well-known businesses 
or organisations? Big contracts are a sign of credibility, reliability, and quality work - something worth considering.

What Do Reviews Really Say?

Don’t just look at the star rating - read the reviews. Are customers happy with their system’s performance, the installation process, and the after-sales support? Do they praise the company for resolving issues promptly
and professionally?
04

Got a Warranty That Packs a Punch?

Dig into proposals for warranties that don't just talk, but deliver. Ask the right questions to guarantee peak performance and unmatched support -your solar investment deserves no less.
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Is the comprehensive warranty sufficient? 80% of providers only offer a 5-year warranty, while the remaining 20% extend it to 10 years.
Is there a hidden total warranty that is lower than the workmanship?
Are crucial components like cabling covered by the warranty?
Do they offer performance guarantees or only estimates?
Is there a specified timeline for repairs in case of issues?
Do they offer remote monitoring for your system?
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Do They Include AnyReal Value in Their Package?

Not all solar providers deliver the value you deserve. Ask these questions to make sure you’re getting the full package:

Do They Guarantee Performance?

If a company won’t guarantee their product’s performance, it raises concerns. Ask for clear, written guarantees - because if they don’t trust their system to deliver, why should you?

Do They Offer Remote Monitoring?

When a problem arises, how quickly can it be resolved? Having direct access to the brains behind it means issues can be identified and addressed far more efficiently. With the right tools and expertise, delays are minimised, ensuring your system gets back on track quickly - without unnecessary downtime.

Will They Charge You for Labour?

Some providers sneak in labor fees for repairs, even if the system is under warranty. Make sure you ask upfront whether labor is included, or you might be left paying unexpected costs for something that should be covered.

Is Their Product Sourcing Reliable?

Are their products sourced from official Australian distributors? Avoid companies that use unauthorised channels, as this can affect quality and warranties.

Do They Use Their Own Installation Team?

Do they directly manage their installers, or do they subcontract the work? An in-house team ensures quality control, accountability, and a higher standard of service.
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Do They Offer a Cooling-Off Period You Can Trust? Yuma Energy Does!

Do They Offer a Cooling-Off Period You Can Trust?
Most companies lock you in with deposits and cancellation terms designed to profit from your change of mind, leaving you little room to reconsider. At Yuma Energy, we do things differently. Our infinite cooling-off period means you can cancel at any point before booking your installation date and receive a 100% deposit refund - guaranteed.

Here’s the key:
Does their policy end too soon? A cooling-off period that expires quickly offers no real safety net and pressures you into a decision before you’re ready.
Are they keeping your deposit? Some companies hold onto your deposit even if you cancel, leaving you with nothing and no way to get it back.
Are they profiting from your cancellation? Policies designed to make money when you cancel show where their priorities really lie - and it’s not with you.

Ready to Power Up? Make Your Move Now!

You're armed with the insights and questions that matter. Don't let your solar investment become a gamble, choose a provider that checks all your boxes and secures your energy future. From accreditation to warranties, you know what to look for.

TAKE ACTION

Use our quick 6-step guide as your checklist 
when consulting with solar providers.

VERIFY

Don't trust - verify. Use the SAA and ABN 
Lookup sites to double check your choice.

Get More Info

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